A women working on a computer

Expected to earn

The average salary is from £20,000 to £25,000 depending on the role and experience.

Skills and values

There are a range of skills and values that are needed to work in care settings. These include:

  • Excellent communication, observational and listening skills
  • Good verbal, written and numeracy skills
  • Treating people with dignity and respect
  • Ability to follow policy and procedures
  • IT skills and knowledge of IT programmes e.g. Microsoft packages including word, excel, etc.

Entry requirements

Previous experience in administration may be required. However relevant experience is not always essential as full training is provided; having the right values is key. If you are caring and compassionate with good communication skills, working in social care could be for you. There are a range of free training courses to support you into employment and to progress your career in care.

What roles can I do to gain experience?

Volunteering or work experience

Opportunities to develop

Development opportunities include undertaking qualifications in administration or progressing to leadership and management.

There may be opportunities to specialise in a specific area e.g. finance or HR, and undertake qualifications in these areas, and to progress to a senior administrator and then to management.

What's next

Senior Administration Role

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